Introduction
Inventixx (Pty) Ltd (“Inventixx”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.inventixx.com (the “Site”) or engage with our services. Please read this policy carefully.
This Privacy Policy is governed by the Protection of Personal Information Act, 4 of 2013 (POPIA) and applicable international data protection legislation. By using our Site or services, you consent to the data practices described in this policy.
Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Your name and surname
- Email address
- Phone number
- Company name and job title
- Project requirements and enquiry details submitted via contact forms
- Any other information you choose to share with us
Information Collected Automatically
- IP address and approximate geolocation
- Browser type and version
- Operating system
- Pages visited and time spent on our Site
- Referring URLs and exit pages
- Device type and screen resolution
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries, proposals, and project requests
- To provide, operate, and maintain our services
- To send administrative information, including project updates and communications
- To process transactions and manage client accounts
- To improve our website experience and service offerings
- To send marketing and promotional communications (where you have consented)
- To comply with applicable laws and legal obligations
- To detect and prevent fraudulent or unauthorised activity
- To enforce our Terms and Conditions
Lawful Basis for Processing
We process your personal information on the following lawful grounds:
- Contractual necessity: To fulfil a contract with you or take steps prior to entering a contract
- Legitimate interests: To operate, improve, and grow our business in ways that do not override your rights
- Legal obligation: Where processing is required by applicable law
- Consent: Where you have explicitly provided your consent, which may be withdrawn at any time
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties for commercial purposes. We may share your information with:
- Service providers and sub-processors who assist us in operating our business (e.g., cloud hosting providers, analytics services, email service providers) — bound by confidentiality obligations
- Professional advisers (lawyers, auditors, accountants) under duties of confidentiality
- Law enforcement or government bodies where required by law
- Successor entities in the event of a merger, acquisition, or business transfer — with notice to you
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.
Types of cookies we use:
- Strictly necessary cookies: Required for basic site functionality
- Analytical/performance cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Functionality cookies: Remember your preferences
- Marketing cookies: Used to deliver relevant advertising (only where consent is obtained)
You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality. By continuing to use our site, you consent to our use of cookies as described.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, it will be securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries outside of South Africa, including countries that may not provide the same level of data protection as South Africa. Where such transfers occur, we take appropriate safeguards to ensure your information is treated securely and in accordance with applicable law.
Your Rights
Under POPIA and applicable law, you have the following rights regarding your personal information:
- Right of access: Request confirmation of whether we hold your personal information and obtain a copy
- Right to correction: Request correction of inaccurate or incomplete information
- Right to deletion: Request deletion of your personal information, subject to legal obligations
- Right to object: Object to the processing of your personal information for direct marketing purposes
- Right to withdraw consent: Where processing is based on consent, withdraw consent at any time
- Right to lodge a complaint: Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us at: privacy@inventixx.com. We will respond to your request within 30 days.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and will be effective upon posting. We encourage you to review this policy periodically. Where changes are material, we will provide more prominent notice.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Inventixx (Pty) Ltd
Centurion, Gauteng, South Africa
Email: privacy@inventixx.com
Website: www.inventixx.com